Position Overview
What this role is
Hands-on technical admin role owning the full Salesforce marketing stack: Data Cloud, Marketing Cloud Engagement, Personalization (Interaction Studio), and Marketing Intelligence. You’ll keep data flowing cleanly, resolve integration failures before they escalate, and make sure Einstein delivers actual business value.
What you’ll work on
- Data Cloud: data streams, identity resolution, segmentation, activation, deduplication, and ingestion pipelines
- Marketing Cloud: Automation Studio, Journey Builder, deliverability optimization and failure prevention
- Personalization: Decisioning, Recipes, Audiences, web tagging, real-time personalization end-to-end
- Marketing Intelligence: data harmonization, connector and API issues, classification rules, dashboard accuracy
- SQL for data transformations that marketing can trust
- CI/CD, sandbox management, and deployment governance
What you need
- 4+ years of Salesforce administration experience
- Hands-on Data Cloud configuration experience (not just awareness)
- Marketing Cloud Engagement — beyond basics
- Personalization / Interaction Studio — troubleshooting level
- Marketing Intelligence or MCI — ingestion pipelines and connectors
- SQL: joins, transformations, relational data design
- API integrations and multi-system debugging
Nice to have: GA4, BigQuery, Snowflake, reverse ETL tools, Salesforce certifications (Data Cloud Consultant, MC Admin, MC Personalization AP)
What this role is not
Sales Cloud or CRM admin work — two dedicated admins already own that. This is not an entry-level or ticket-taking support position.
We Offer
Work with one of the leading online learning platforms in the US that’s shaping the future of education technology. You’ll be part of a strong technical team with modern tech stack, collaborative culture, and real impact on how thousands of students and educators use the platform daily.
- Fully remote with flexibility
- Collaborative Salesforce and engineering community
- Paid vacation, holidays, and sick leave
